Terms and Conditions

Welcome to makethefoodiecall.com ("Website", "Platform", "we", "our", or "us"). By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree with these Terms, please do not use our Platform.

1. Acceptance of Terms

By accessing, browsing, registering, or placing an order through makethefoodiecall.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, our Privacy Policy, and any additional policies published on the Platform.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use our services. By using this Platform, you represent that you have the legal capacity to enter into a binding agreement.

3. Our Services

makethefoodiecall.com provides an online platform that enables users to:

• Browse food vendors, restaurants, or home chefs.
• View menus and product information.
• Place food orders.
• Make online payments where available.
• Access promotions, offers, and loyalty programs.

We reserve the right to modify, suspend, or discontinue any part of the Platform without prior notice.

4. User Accounts

You may be required to create an account to access certain features. You agree to:

• Provide accurate information.
• Keep your login credentials secure.
• Notify us immediately of unauthorized access.
• Accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Orders

All orders are subject to availability and acceptance. We reserve the right to:

• Reject any order.
• Cancel an order due to pricing errors.
• Cancel orders suspected of fraud.
• Limit quantities purchased.

Once an order has been confirmed, modifications or cancellations may not be possible.

6. Pricing

Prices displayed on the Platform are subject to change without notice. Applicable taxes, delivery fees, service charges, and convenience fees may be added during checkout. While we strive for accuracy, pricing errors may occur. In such cases, we reserve the right to cancel affected orders.

7. Payments

Payments may be made using supported payment methods available on the Platform. By making a payment, you authorize us and our payment partners to process the transaction. We do not store complete payment card information.

8. Delivery

Estimated delivery times are provided for convenience only. Delivery times may vary due to:

• Traffic
• Weather
• Restaurant preparation times
• High demand
• Other unforeseen circumstances

We are not liable for delays beyond our reasonable control.

9. Refunds and Cancellations

Refunds are provided only in accordance with our Refund Policy. Refund requests may be considered for:

• Incorrect orders
• Missing items
• Damaged food
• Failed deliveries
• Duplicate payments

Refund decisions are made after reviewing the circumstances.

10. Food Allergies and Dietary Information

Customers are responsible for reviewing ingredient information before placing an order. While restaurants and vendors may provide allergy information, we cannot guarantee that food is free from allergens or cross-contamination. Customers with allergies should contact the food provider directly before ordering.

11. User Conduct

You agree not to:

• Use the Platform unlawfully.
• Submit false information.
• Interfere with website security.
• Attempt unauthorized access.
• Upload malicious software.
• Harass restaurants, delivery personnel, or other users.
• Post offensive or illegal content.

Violation may result in account suspension or legal action.

12. Reviews and User Content

Users may submit reviews, ratings, comments, and photographs. By submitting content, you grant makethefoodiecall.com a worldwide, royalty-free, perpetual license to use, reproduce, publish, modify, and display such content. We reserve the right to remove any content that is unlawful, misleading, abusive, defamatory, or inappropriate.

13. Promotions

Promotions, discount codes, vouchers, and referral rewards are subject to specific terms. We reserve the right to:

• Withdraw promotions.
• Modify eligibility.
• Cancel promotional benefits where misuse is detected.

14. Intellectual Property

All content on the Platform, including but not limited to:

• Logos
• Branding
• Text
• Images
• Graphics
• Software
• Icons
• Layout
• Design

is owned or licensed by makethefoodiecall.com and is protected under applicable intellectual property laws. No content may be copied, reproduced, or distributed without written permission.

15. Third-Party Services

Our Platform may include links to third-party websites or services. We do not control or endorse these services and are not responsible for their content, policies, or practices.

16. Limitation of Liability

To the maximum extent permitted by law, makethefoodiecall.com shall not be liable for:

• Indirect damages
• Incidental damages
• Loss of profits
• Business interruption
• Data loss
• Personal dissatisfaction with food quality
• Delays caused by restaurants or delivery partners

Our total liability shall not exceed the amount paid for the affected order.

17. Disclaimer

The Platform is provided on an "as is" and "as available" basis. We make no warranties regarding:

• Continuous availability
• Accuracy of information
• Merchant quality
• Food quality
• Delivery times
• Website performance

18. Indemnification

You agree to indemnify and hold harmless makethefoodiecall.com, its directors, employees, affiliates, and partners against any claims, damages, losses, or expenses arising from:

• Your misuse of the Platform.
• Violation of these Terms.
• Violation of applicable laws.
• Infringement of third-party rights.

19. Privacy

Your use of the Platform is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

20. Suspension and Termination

We reserve the right to suspend or terminate your account at any time if:

• These Terms are violated.
• Fraudulent activity is detected.
• Misuse of the Platform occurs.
• Required by law.

21. Force Majeure

We shall not be liable for failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, strikes, pandemics, government restrictions, internet failures, or other force majeure events.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where makethefoodiecall.com operates. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

23. Changes to Terms

We may update these Terms at any time. Changes become effective upon publication on the Platform. Continued use of the Platform after updates constitutes acceptance of the revised Terms.

24. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

• Website: https://makethefoodiecall.com
• Email: support@makethefoodiecall.com
• Phone: +1 (866) 381 5367
• Business Address: 1138 Goss Ave, Louisville, Kentucky, 40217